Privacy Policy

Top Notch Trip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (topnotchtrip.com) or use our mobile applications (the "Platform").

1. Information We Collect

We may collect personal information that you voluntarily provide to us when registering for an account, making a booking, subscribing to Top Notch Plus, or contacting customer support. This information may include:

• Personal Data: Name, email address, phone number, and physical address.

• Traveler Data: Identification details required for booking (such as date of birth or passport/ID numbers).

• Payment Data: Credit card details and billing addresses. We use third-party PCI-DSS compliant payment processors (like Stripe and PayPal). We do not store your full credit card number on our servers; we only store encrypted payment tokens.

• Automatically Collected Data: IP address, browser type, operating system, and device information collected via cookies and tracking technologies to improve our Platform's functionality.

2. How We Use Your Information

We use the information we collect to:

• Facilitate and process your ticket bookings and reservations.

• Send you confirmations, e-tickets, itineraries, and updates via SMS or email.

• Manage your account and Top Notch Plus subscription.

• Respond to customer service inquiries and process refunds.

• Send promotional materials, newsletters, or lucky draw notifications (you may opt out at any time).

• Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

As a ticketing platform, we must share your information with third parties to deliver our services:

• Service Providers: We share your necessary booking details with the specific airlines, bus companies, hotels, or rental agencies you have chosen to book with.

• Third-Party Vendors: We may share data with vendors who perform services for us, such as payment processing, email delivery, and SMS routing.

• Legal Obligations: We may disclose your information if required by US law, subpoena, or other legal processes, or to protect the rights, property, and safety of Top Notch Trip, our users, or others.

4. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your US state of residence (such as California, Colorado, or Virginia), you may have specific rights regarding your personal data, including:

• The right to request access to the personal data we hold about you.

• The right to request the deletion of your personal data.

• The right to opt-out of the sale of your personal data (Top Notch Trip does not sell your personal data to third parties for direct marketing purposes). To exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly solicit information from or market to children under 18. If we learn we have collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Contact Us If you have questions or comments about this Privacy Policy, please contact us at:

• Phone: +1-646-296-0979

• Email: Jawad@topnotchtrip.com